your details, handled with care.

Zev's Agency (“Zev”, “we”, “us”) is a creative and technology studio founded by Mohammad Altaf, based in India. We run zev.world and decide how the personal data described here is used. You can reach us at admin@zev.world.

Only what you choose to share, plus a little about how the site is used:

• Your project brief. The services you pick, who the project is for, your stage or goal, and what you write about the project.
• Contact details, if you give them. Your name and email when you ask for your estimate to be sent to you; your name, email, phone number (optional) and chosen time when you book a call.
• How you found us. The link, campaign or site that brought you here (for example an Instagram post or a Google search), saved with your brief if you ask for an estimate.
• Anonymous feedback. The message and type you choose. We don't ask for a name or email.
• Basic usage. The pages you visit, the page that referred you, and which steps of the estimate you reach, tied to a random session ID. That ID, and your answers so far (so a refresh doesn't lose them), live in your browser's session storage and disappear when you close the tab. We don't use advertising cookies or cross-site trackers.
• Technical data. To keep the estimate tool from being abused, we limit how many estimates one connection can request and how many estimate emails one address receives. For that we keep only scrambled (hashed) versions of your IP address and email, for up to two days. We don't use them to identify you.

• To scope your project and show you an estimate.
• To email you the estimate and reply about your project, if you shared your email.
• To schedule and hold the calls you book.
• To understand which parts of the site help people, and improve them.
• To keep the site secure and prevent misuse.

Your brief (the services, who it's for, your stage and what you wrote) is sent to Anthropic's Claude AI to scope the estimate. Your name and email are not sent with it. Prices come from our own rate card, not from the AI, and every estimate is confirmed with you by a person before any work starts.

We don't sell your data or share it for advertising. We use a few service providers to run the site, each only for its part:

• Vercel hosts the website.
• Supabase stores briefs, estimates, bookings and feedback.
• Resend delivers our emails.
• Anthropic runs the AI that scopes estimates.
• Google Maps shows where our office is, on the home page. When the map loads, Google receives your IP address and may set its own cookies, under Google's privacy policy.

Some of these providers process data outside India. We may also disclose data where the law requires it.

We keep briefs, estimates and booking details for as long as we need them to respond to you, work on your project and keep reasonable business records. Usage data is kept in aggregate form. You can ask us to delete your details at any time.

Under India's Digital Personal Data Protection Act, 2023 and other applicable laws, you can ask us to:

• tell you what personal data we hold about you and how it's used;
• correct or update it;
• delete it;
• stop using it where you gave consent, by withdrawing that consent.

Email admin@zev.world and we'll respond as soon as we can, and within 30 days. For grievances, contact our grievance officer, Mohammad Altaf, at the same address.

Data travels over encrypted connections and is stored with providers that protect it with access controls. Only our team can see leads and bookings. No system is perfectly secure, so please don't put passwords or other secrets in a brief.

zev.world is meant for adults planning projects. We don't knowingly collect data from anyone under 18; if you think we have, tell us and we'll delete it.

If we change how we handle your data, we'll update this page and the effective date above. Significant changes will be made clear on the site.